Wissely ("we," "our," or "us") operates the financial intelligence platform hosted at wissely.com and app.wissely.com. This Privacy Policy details how we handle information in connection with our services, maintaining compliance with global frameworks including the General Data Protection Regulation (GDPR) and industry merchant-of-record standards required by Paddle.
1. Information We Collect
To provide clear financial insights, we process limited scopes of personal data classified into two categories:
- Account Data: Email address, identity details, and structural business descriptors provided during registry setup.
- Billing Data: Transaction records, subscription records, and regional location markers. Financial transactions are secured and completely handled via our payment provider, Paddle. We do not store credit card entries directly on our local servers.
2. How We Use Information
We process account configurations and administrative metadata strictly to execute functional software duties, including:
- Authenticating system access protocols and running internal database profiles.
- Transmitting mandatory infrastructure warnings, service revisions, or updates.
- Preventing malicious attempts at platform subversion, automated parsing abuse, or localized breaches.
3. AI Processing Disclosure & Zero Data Retention
Wissely operates under a strict Zero Data Retention model for operational payloads:
Strict Payload Ephemerality: Any user-submitted financial items—such as pasted invoice blocks, text logs, or spreadsheet text—are passed to enterprise AI layer APIs through secure transport pathways. This contents data is processed in real time and erased immediately following message analysis generation. It is never stored inside our static databases.
We mandate commercial data privacy layers via our AI API suppliers. Your operational uploads are never retained by third-party APIs and are strictly barred from being used to train LLMs or base machine intelligence layers.
4. Cookies
We use essential cookies and stateless localized session mechanisms to keep account access open securely across your browser sessions. No cross-site profiling trackers, advertising cookies, or behavior-marketing scripts run natively within our system tools.
5. Data Retention
Account configuration properties, profile parameters, and ledger tallies stay preserved as active properties as long as your system deployment account continues in good standing. If you delete your account, this configuration profile metadata will be fully purged within 30 days.
6. Data Security
We apply enterprise-grade technical safeguards to keep parameters safe. All communication pipelines operate via forced TLS transport protocols over HTTP. Long-term configurations sit inside segmented networks guarded by persistent firewalls, with standard AES-256 asset encryption active at rest.
7. User Rights & GDPR Compliance
Pursuant to European GDPR frameworks and cross-border data conventions, global users hold explicit system access protections. You have the right to request access to, correction of, or permanent deletion of your profile account data. To invoke any data rights, submit your query to our compliance desk directly at the address below.
8. Contact Information
For questions or requests regarding your data, contact us at:
Email: support@wissely.com